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 Reliable Automotive Transport Services

Track your shipment in real time online with our state-of-the-art fleet management system, which integrates GPS positioning with a revolutionary web interface. Learn more about how our tracking system provides dealers, manufacturers, finance companies and private parties the ultimate confidence at our Fleet + Technology page.



eCarMover.com proudly serves:

eCarMover.com serves brand like CoPart.com, Chrysler, Nissan, Infinity and Enterprise

 Frequently Asked Questions

If you have any other questions about shipping your vehicle with eCarMover.com call 1-888-eCar123 (888-322-7123).

What Should I Have Ready at Pickup?

Please have one full set of keys to the vehicle - including trunk, locking spare and ignition - to provide the driver at time of pickup. If you're shipping your vehicle internationally, please provide all major documentation, including registration and insurance information.

Where Will You Pick Up My Vehicle?

Usually, our drivers come directly to your door to pick up and deliver vehicles. At times, municipal regulations bar commercial vehicles from parts of town, or homeowners live in areas inaccessible by large, towed vehicles. If your home can't be reached by our driver, we'll negotiate a safe public area, such as a nearby parking lot, as the pickup location.

What Does the Pickup Process Entail?

Please have all keys and documents handy and all items removed from the vehicle when your driver arrives. Before we load the vehicle, you and your driver will perform an inspection of the car, noting existing damages and other imperfections. Once the inspection document, known as a condition report, is completed and you sign it, your vehicle is ready for transport.

Do I Need to Be Present At Pickup and Delivery?

Because loading and unloading involve a visual inspection of your vehicle, either you or a designated agent must be present to certify its condition and sign the condition report.

What if my vehicle is damaged in transit?

As part of our delivery protocol, our driver and you inspect the vehicle as you take possession of it, and complete a final inspection report to finalize the delivery. All damage should be noted on this report. It's critical to record all damage on this report: Any undocumented damage reported later won't be covered. Your driver will provide a phone number to call to file your initial damage claim, where an operator will start the claims process. Typically, you'll receive an estimate for repair, and submit that to the operator, who will then walk you through the reimbursement portion of the claims process.